Privacy · NDPA / NDPR
Privacy & Data Protection Notice
Effective 16 August 2026 · Vidys Enterprise Limited (RC 7019913)
This notice explains how Vidys Enterprise Limited ("Vidys", "we", "us"), an Abuja-based company headquartered at 16a Azeez Dr, Jubilation Comfort Court, Dakwo, Abuja, Nigeria, collects and uses personal data through vidysenterprise.com and our WhatsApp business line. We are the data controller for the processing described here, and we process personal data in line with the Nigeria Data Protection Act 2023 (NDPA) and the Nigeria Data Protection Regulation (NDPR).
1. What we collect, and why
| Data | When | Why (purpose & lawful basis) |
|---|---|---|
| Name and phone number | Sign-in, reservations, haulage bookings, contractor and pet-care requests, listing submissions | To create your account (verified by a one-time SMS code), respond to your request and arrange the service — performance of a contract |
| Booking details (property, dates, amount) | When you reserve a short let | To hold and manage your booking — contract |
| Listing details you post | When you list a property or pet | To publish and verify your listing — contract |
| Bank account number and bank name | Property owners only, for payouts | To pay you your booking proceeds — contract |
| Payment confirmation (reference, status) | When you pay through the platform | To confirm payment and hold it securely until after check-in — contract / legal obligation. We never see or store your card details; payments are processed by Paystack, a CBN-licensed processor. |
| Messages you send us | WhatsApp, forms, email | To respond and keep a record of the request — legitimate interest |
| Usage analytics (pages viewed, device type) | Browsing the site | To understand how the site is used and improve it (Google Analytics) — legitimate interest |
We collect only what each request needs. We do not collect data from children, and our services are intended for users aged 18 and over.
2. Who processes data on our behalf
We use a small number of trusted service providers ("processors") to run the platform:
| Provider | Role | Where |
|---|---|---|
| Supabase | Secure database and sign-in (accounts, listings, bookings) | United States (us-west-2) |
| Paystack | Card and bank payments, payouts to owners | Nigeria |
| Termii | Delivery of one-time sign-in codes by SMS | Nigeria |
| Web3Forms | Relays enquiry forms to our support email | International |
| Google Analytics | Anonymous usage statistics | International |
| Meta (WhatsApp / Facebook) | Messaging when you choose to contact us there | International |
Where data leaves Nigeria (for example our database hosted in the United States), we transfer it under the NDPA's cross-border transfer conditions and our providers' contractual data-protection commitments. Each provider may only use your data to provide their service to us — never for their own marketing.
We do not sell your personal data. Ever.
3. How long we keep it
- Account & booking records — for as long as your account is active, then up to 6 years (financial-record and legal-claim retention).
- Enquiries that don't become bookings — up to 12 months.
- Payment records — as required by Nigerian financial regulations.
- Analytics — aggregated; standard Google Analytics retention.
4. How we protect it
Your data is stored in an access-controlled database where each user can only read and change their own records (row-level security). Sign-in uses one-time SMS codes rather than passwords, connections are encrypted (HTTPS), and payment card details never touch our systems. Bank details for payouts are visible only to the account owner and authorised Vidys staff.
5. Your rights
Under the NDPA you can ask us, at any time, to:
- Access — see a copy of the personal data we hold about you;
- Correct — fix inaccurate or incomplete data;
- Delete — erase your data (unless we must keep it, e.g. financial records of completed bookings);
- Object or restrict — limit how we use it, including objecting to analytics;
- Port — receive your data in a usable electronic format;
- Withdraw consent — where processing is based on consent.
To exercise any right, email support@vidysenterpriseltd.com or WhatsApp 0805 573 7053. We respond within 30 days. If you are unsatisfied, you may complain to the Nigeria Data Protection Commission (NDPC).
6. Cookies & local storage
The site uses your browser's local storage to remember your session and keep browsing fast, and Google Analytics sets cookies to measure visits. We use no advertising cookies. You can clear local storage and block cookies in your browser settings at any time; the site keeps working.
7. Changes
If we change this notice, the new version appears on this page with a new effective date. Material changes will be flagged on the homepage.
Contact: Vidys Enterprise Limited · 16a Azeez Dr, Jubilation Comfort Court, Dakwo, Abuja · support@vidysenterpriseltd.com · 0816 278 7258